About how you use your membership?
Your subscription starts immediately after purchase. We recommend that you continue your lessons in accordance with your membership. For example: if you have 30 minutes of lesson time 2 days a week, we recommend that you spread it over the middle days of a week. If you do not use your courses, do not worry, you have 1 month from the start date of your course to the end date. Because every subscription is subject to monthly fees. You can use it whenever you want, once a day for 1 month. However, at the end of 1 month, the remaining rights of your subscription will be completely reset.
- In addition, : Your course will be completely reset 1 month after the time and date you register for the course, so your remaining usage rights will be cancelled.You should keep this in mind and keep track of your course hours and course membership date.
- About the time you registered for the course: For example, you registered at 01:00 in the evening, you have 2 hours to use that day's lesson time. Because that day's time is reset every night according to the USA/New York time zone. If you use it, you will have to start a new lesson after 03:00. You can join. If you don't use it, don't worry, you have the opportunity to make up for it for a month. For example, you can attend classes 8 days a month for a 2-day package a week for 30 minutes. Determining these 8 days is entirely up to you. However, you cannot use your 8-day lesson plan in 1 day or 7 days because you are only allowed to attend the lesson once a day. This applies to all 1-hour and 30-minute course types.
Still confused? Do not hesitate to ask us about issues you do not understand. Remember that we attach great importance to the satisfaction of our students. You can ask your questions via the e-mail address support@owlscam.com or to get information via info@owlscam.com.